Support Signal reads a support case export and tells you which questions it can honestly answer.
Runs in your browser. Nothing is uploaded, stored or sent anywhere. The report quotes only short labels from the columns you map as contact reason and group, so check those before sharing it.
Export cases as CSV from your helpdesk. Remove names, emails and any text you don't want analysed first. The file is read by this page only.
Choose a cases file to begin.
When an AI agent says it resolved something, the only honest check is what the customer did next.
Every signal describes what is happening. None predicts which customers will leave.
Busier accounts raise more cases, so almost anything tied to case volume looks like a churn driver. Compare like with like and most of them fall away.
Each check shows its threshold, why it matters and how to fix it. Provisional thresholds are starting points, not evidence.